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일·급여 수준 만족 정도와 AI(인공지능) 관련 인식 - Gallup International 다국가 조사
조사일 : 2023/12/15
● 2024년 11월 21일(목) 공개 | 문의: 02-3702-2571/2621/2622

● 1947년 조지 갤럽 박사가 설립한 갤럽 인터내셔널(Gallup International Association)은 1977년부터 전 세계 회원사들이 매년 말 자국민을 대상으로 경제, 노동, 국제 관계 등 현안에 대한 인식과 새해 전망을 알아보는 〈End of Year Survey〉를 해왔습니다.
→ Press release for the 120th Anniversary of Dr. George Gallup

● 한국갤럽은 1979년부터 45년간 이 조사에 참여하며, 매년 상반기 몇 차례에 걸쳐 그 결과를 전합니다. 앞서 공개한 〈새해 전망과 핵무기 실사용 위험성〉 〈브릭스 확대〉 〈자국 연루 전쟁 발발 시 참전 의향〉, 〈민주주의와 선거〉 〈코로나19 바이러스 위험성〉 〈미국 대통령선거〉에 이어 오늘은 〈일·급여 수준 만족 정도와 AI(인공지능) 관련 인식〉을 알려드립니다.


일·급여 수준 만족 정도와 AI(인공지능) 관련 인식:
Gallup International 다국가 조사

→ 한국+세계 조사 결과 파일 다운로드(PDF)

/ 세계 조사 개요
· 2023년 10~12월 45개국 성인 총 46,138명 전화/온라인/면접조사(주제별 참여국 상이)

/ 한국 조사 개요
· 조사기간: 2023년 11월 2일~12월 4일
· 표본추출: 층화 집락 확률 비례 추출
· 응답방식: 면접조사원 인터뷰(CAPI)
· 조사대상: 전국(제주 제외) 만 19세 이상 1,550명
· 표본오차: ±2.5%포인트(95% 신뢰수준)
· 응답률: 29.8%(총 접촉 5,196명 중 1,550명 응답 완료)
· 의뢰처: 한국갤럽-Gallup International 자체 조사

/ 조사 항목(화살표(→) 옆 단어 클릭하면 해당 위치로 이동)
→ 현재 하고 있는 일·급여 수준 만족 정도(5점 척도)
→ AI(인공지능) 관련 인식
→ 한국 교차집계표
→ (영문) Gallup International commentary
→ 응답자 특성표

요약
[현재 하고 있는 일] 45개국 소득 활동자 65% '현재 하는 일에 만족', '불만족' 17%
· 급여 수준에는 '만족' 47%, '불만족' 31%... 일 대비 급여 수준 만족도 낮은 편
· 일 만족도는 성별·연령보다 교육·월소득 수준과 높은 상관성
· 일 만족도 상위국: 코소보(83%), 사우디아라비아, 멕시코, 에콰도르, 스웨덴, 조지아·필리핀...
[한국] '현재 하는 일 만족' 65%, '급여 수준 만족' 37%
· 자영업·기능직 종사자보다 사무직 종사자, 고학력자의 일·급여 만족감 높은 편
· 한국 성인 열 명 중 일곱 '수입 있는 일 한다': 남성 85%, 여성 58%
[AI(인공지능) 기술은 세상에...]
'더 많은 기회 제공할 것' 31%, '더 많은 문제 일으킬 것' 38%, 판단불가/의견유보 31%
· 저연령일수록, 교육 수준 높을수록 AI 영향력 낙관
· 이란 가장 전향적, 미국·캐나다·유럽 등에서는 절반가량 우려


조사 결과

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현재 하고 있는 일 & 급여 수준 만족 정도
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AI(인공지능) 관련 인식
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한국 교차집계표










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MOST PEOPLE LIKE THEIR JOBS,
SATISFACTION WITH THE REMUNERATION IS STILL LACKING BEHIND.

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Artificial intelligence is still rather a threat, but not as much for the young and educated.

Globally two thirds of the working people are happy with their jobs and about a half are satisfied with the payment they get. These are some of the results from a current poll by Gallup International Association, which also shows that on a global average level those attitudes stand rather stable over the recent years.

Artificial intelligence raises concerns, shows the poll. People worldwide are unsure about the new technology – 31% see more opportunities in AI, but 38% expect it to bring more problems to the world. A significant share of 24% worldwide does not feel informed enough to evaluate AI effects on humanity.


Rather happy with the job

Most of the working people around the world seem rather satisfied with their job (65%), and minority of 17% say that they are not. Another 17% say they are neither satisfied, nor dissatisfied. A minor share does not know how to respond.

A few years ago, in 2018, satisfied with their job were 68% around the world, 15% were not, and other 17% were neutral on this matter. It seems that recent years of uncertainty have not significantly affected peoples’ perceptions.

Current attitudes show that job satisfaction is, as expected, mostly affected by one’s income and education – the better educated or well-paid a person is, the more satisfaction the job brings. Other demographic characteristics like gender or age seem to have little impact on people’s attitudes towards their work.

In some African counties for instance people who say they are satisfied with their job are a minority (31%), and those who are not are about a half of all respondents. In India the share (49%) of those who are satisfied with their job is also relatively low compared to the rest of the world. Most happy with their job on the other hand are people in Europe (both EU and Non-EU countries), USA, West Asia, but also Latin America, where shares of people happy with what they do reaches up to 70%.

Not so happy about the wage

Remuneration satisfaction is not necessarily related to job attitudes. One can be happy with a job, and still not satisfied with what they get from it, and vice versa. Shares of remuneration satisfaction are traditionally lower. The current wave of polling shows that almost half (47%) of working people around the world is happy with their payment, near a third (31%) is however not satisfied and 19% of the respondents are “neither/nor”.

At the end of 2018 half (49%) of world’s population were happy with their salary, 29% were not and 21% were neutral. Thus, attitudes remain stable despite the years of COVID, war outbreaks and economic uncertainty around the world.

Current results also show that male respondents are slightly happier with their remuneration than female. Younger people are also a bit happier with their wage than older generations. Age and gender however play a small role in remuneration satisfaction compared to income and education which again seem to be dominant predictor for people’s attitudes.

Worldwide societies in wealthier countries and regions show notably higher shares of personal satisfaction with wage. Huge countries like India and regions Africa again stand out with smallest shares of people happy with their payment – between 20% and 30%. Western societies (Europe – both EU and Non-EU countries), USA, and again Latin America rank highest in people’s satisfaction with wage.

AI – between threat and opportunity

When asked about their expectations of AI for the world, younger people are more optimistic and see more opportunities in its development, older generations are more worried. Most educated respondents are also a bit more optimistic than those with lower education.

Region-wise there is a prominent division between views in countries from the North/West of the world and those in South/ East. In USA, Canada, and Europe those who expect more problems to come with the new technology are reaching up to a half of all respondents, and those who see more opportunities are about 20-25%. In Russia only 19% see more opportunities in the AI. The country also stands out with the biggest share of people who admit that they do not know enough to form an opinion and another 17% who do not know how to answer at all.

In India, Africa, Asia, and the Middle East, on the other hand, concerns about AI are still present but more people are prone to expect opportunities with the development of AI.

Overall, it is evident that countries which are more economically developed are somewhat more concerned about the effects of artificial intelligence for the world. The rest of the world sees an opportunity, although fear of the new technology is still relevant.

All over the world shares of answers ‘I do not feel informed enough’ are significant – between 20 and 30%, which comes to show that threat or opportunity is yet to be defined.

Kancho Stoychev,
President of Gallup International Association:

“While the artificial intelligence is transforming the very meaning of the word work and the experiments with the guaranteed minimum income are spreading around, still the traditional remuneration remains the key factor for the satisfaction of the working people. But the gap between the so called golden billion and the remaining other seven billion most probably will deepen with a more intense introduction of AI.”


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한국 응답자 특성표